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Lenovo explorer WMR black screen


So, I'm having a issue where i go trough all the config of my HDM but after setting it up, my HDM shows no image at all, just a black screen and my HDM keeps flickering(gray then black) but no images(monitor and HDM).

My configs:
-Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
-Processor: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
-Memory: 8192MB RAM
-DirectX Version: DirectX 12
-Card name: NVIDIA GeForce GTX 1060 6GB

-GPU has a HDMI 2.0 plug.
-USB 3.0 SS.
-GPU driver lastest version
-Windows 10 lastest version

  • Since my gpu has only one hdmi port, i have to config WMR with a teamviewer.

What i have tried to fix it:
-Windows 10 fresh install
-Update GPU driver and windows 10
-Install n re install WMR software.
-Followed (docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/troubleshooting-windows-mixed-reality) instructions.
-Searched internet for solutions, but nothing found.

Any help is very appreciated.
If i don't find any fix soon, i'll have to return the product.


  • Note: i ran DxDiaq when my monitor was plugged in.

  • Hello

    Have you tried reaching out to the support team yet? Were they able to trouble shoot with you?


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