Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Question for SUPPORT

Hello, I have this problem: I've ordered Mixed Reality headset (HP) in developer's edition. Problem is, I have ordered them to a friend's house in the US and had them shipped to Europe. Later on I found that you sent motion controllers for those who bought Developer's edition. But my friend does not reside in the house headset was sent to. Adn I would like to ask, if you are able to send me these controllers to EU? Hopefully I can provide all the details you need.
EDIT: Or maybe just point me in the direction where I can buy these controllers separately. (For HP headset)

Answers

  • All the controllers are mix and match, meaning you can use the Dell controllers (the only ones you can buy stand-alone) with your HP headset. You can buy them directly from Dell.

  • VanessaVanessa admin admin

    Hello - the controllers would have been sent to the shipping address we had on file - could you reach out to [email protected] and provide information on your order please? And Jesse is correct, you can purchase via the Dell store and they will work,

    thank you

    Vanessa

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