Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

windows Mixed Reality is not supported on windows 10 operating systems

hello,i want to start develop Mixed Reality,before i am using Unity5.6 and Holotookit5.8,now i change Unity from 5.6 to 2017.3.0,and change Holotookit from 5.8 to 2017.2.1.everything is well,when i run Holotookit2017.2.1 example,i get the error of "windows Mixed Reality is not supported on operating systems prior to windows 10 fall creators update(redstone3)".can anyone know how to fix it.

Best Answer


  • @Jesse_McCulloch mod,thank you,i have solved it.

  • Hello, I have the same problem. How do you solve it?

  • @JgLee Google "windows 10 media creation tool", from the link windows 10 media creation tool
    Disconnect all the Windows Mixed reality headsets
    Run the program select "upgrade this computer", follow the instructions to install the upgrade. (Don't turn off your computer or let your computer sleep or use a screen saver) When finished you log in using your MSA account as usual. Plug in your Windows Mixed reality headset, the drivers configured for the USB then install the WMR Headset.
    You cannot upgrade a Company work computer WMR software expects standalone non-domain with Administrative rights, most work computers are Enterprise versions which do not contain WMR software and the USB ports are blocked, from use except for USB Storage sticks.

  • I have a work computer with Windows 10 Enterprise, but I am supposed to work with the toolkit for Unity. So, I downloaded and imported HoloToolkit 2017.4.3.0 from here, and then imported it into Unity 2017.4.10f1 and I get the same error message, so I wonder if I should still follow your suggested steps? I am asking because I am worried upgrading my machine might cause problems for my other VR and AR programs that I use with Unity 2018.2.17f1...

  • @junqiangchen Hi, Did you upgrade without any problems? Would you be so kind to detail the steps you took, mention if the upgrade caused any trouble for any of your programs, etc...? Thanks

Sign In or Register to comment.