Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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"We couldnt download the windows mixed reality software"
Same error over and over, I can not get past it even after reinstalling windows 5 times now.
Not on a metered internet connection. Tried 3 different connections, wireless and wired, makes no difference.
Whats the deal ?
Surface Book 2 15" 16gb ram gtx 1060 256gb ssd
Samsung Odyssey
Windows 10 Pro 16299.251
Windows is up to date.
Please help 
0
Answers
Bueller.......Bueller........Bueller........Bueller..........Bueller.....
Hi KirbyOfOcala,
This is known issue with the latest update patch, and we're working to resolve it in a subsequent update.
https://support.microsoft.com/en-us/help/4090913/march5-2018kb4090913osbuild16299-251
I have Windows 10 version 1803 version 17134.320 and am experiencing the same issue.
Have tried reinstalling windows, updated all drivers, checking internet connection, troubleshooted windows update, sfc/scannow. etc. No difference, still cant get past the "Try Again" screen.
Acer Aspire GTX1060, I7-8750, 16GB, 128GB SSD
Acer AH101 mixed realty headset
NOTE. the headset does work on friends lower spec older Acer with same windows build.
SOLVED The problem was a registry issue as described by Fireplug. I changed the DWORD value to 1 and the software downloaded.