The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
USB 3 problems with Mixed Reality and Windows 10
I have a HP Mixed Reality Headset that worked fine up until a few months ago, I haven't been able to get it to work even thought I get all the ticks in the Mixed Reality Portal,
it now tells me to check if it is plugged into a Superspeed USB 3.0 port, which it is!
and the Device Manager indicates for the Mixed Reality devices that there is insufficient USB Device Speed : 2
even though the Device Manager indicates for the Universal Serial Bus devices that it is working properly
also noticed that the connector at the headset gets really hot.
My motherboard is an MSI X399 Gaming Pro Carbon AC, so the spec's are good, wondering if there has been an update that's causing this issue, getting terribly frustrated, please help.