We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.
On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.
So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.
Having trouble with automatic updates?
Thank you for taking the time to evaluate our HoloLens RS4 Preview and providing valuable feedback as we drive to our final build.
We’ve received reports that some devices are not being automatically updated from our initial preview build (10.0.17123.1004). You can find out if you’re running this build by going to Settings > System > About and looking for the OS Build value. If you are running this build, then we would appreciate it if you could take a few minutes and get-up-to-date by following the instructions for staying up-to-date.
Confirm that you're registered for Windows Insider Fast flights by checking Settings > Update & Security > Windows Insider Program and then click the Check for updates button in Settings > Update & Security > Windows Update.
After you successfully update, you should be running our latest build (10.0.17134.1008). Again, you can check the version number of the OS you’re running Settings > System > About and look for the OS Build.
If you are unable to update from 10.0.17123.1004, then please file feedback by following the provide feedback and report issues instructions so that we can debug and address the root cause. You can also reach us for help by posting in this very forum category.