Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

my windows mixed reality just says check your usb cable

I was playing mixed reality yesterday and it was working fine ive tried updating i reinstalled the app and ive tried to update my usb driver .My pc has the specs to support mixed reality as i have done it many times before


  • could someone please help quickly if i don't fix the problem ill have to sell the headset

  • i have now done a full reinstallation of windows and that didnt fix it

  • Please try to update your GPU's driver to the latest version.

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