Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Mixed reality development - 1:1 support at no charge!

MattZMattZ admin
edited March 13 in Q&A and Discussions

Forum support is a fantastic way to get answers to your questions by asking the community or searching for questions that may already have the answer you need. It's one of the most popular choices amongst MR developers!

Sometimes, however, your development issue may require additional assistance. In those cases, Microsoft is here to help:

No-Charge Mixed Reality App/Game Development Support
For a limited time, if you need code-level assistance developing your MR app or game and the forum just isn't giving you the answers you need, you can submit your issue at no-charge here: https://support.microsoft.com/supportforbusiness/productselection?sapId=96bfb202-bc79-741b-bf7a-774d8b767782

Support is provided during local business hours.* You can include your phone number in the web submission form for call-back if needed, and in most cases an engineer will respond within 1 business day.

* This is a limited time offer and subject to change without notice. For most countries, business hours are from 9:00 AM to 5:00 PM during week days (weekends and holidays excluded). For North America, business hours are 6:00 AM to 6:00 PM Pacific time, Monday through Friday excluding holidays. In Japan, business hours are from 9 AM to 5:30 PM weekdays.

Comments

  • Hello,

    I have a few queries regarding UWP app development for HoloLens. Below are the questions:

    1. Does MRTK default config profile support HoloLens v1?
    2. In Example demos, the interactions (Gesture, Air-Tap, Gaze) in the scenes are not working with HoloLens v1.
    3. Are there any other profile settings required to make them work?
    4. How can we map input actions like gaze and hand gestures for HoloLens v1?
    5. Can we have more in-depth configuration guides for each of the features?
    6. Is there any link available for detailed API documentation?

    Can anyone please provide the assistance in this regard?

    Thanks!

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