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WMR is not working what do i do?

whenever i try to go and use it it almost always says Something wen't wrong but we don't know what and it gives me this C0012260-101, and if that doesn't happen sometimes when im in VR the screen turns black i think it may be because of my cable though

Answers

  • Hi Legian,

    Could you please double check that your PC meets the minimum system requirements for Windows Mixed Reality and also ensure that you've installed the latest graphics driver from the graphics card manufacturer's website?

    There are a lot of reasons may cause the headset display turns black and here are a few of the most common causes and how to troubleshoot them: Mixed Reality headset displays.

    Besides the headset black screen troubleshooting flow might also help you.

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