problem windows mixed reality S0002161-101 need fix

i have one month whit my windows mixed reality and i cant use it dont work ,it shows the same error code S0002161-101 need help pleasee


  • Hi pillopillo,

    Have you check this post? It's the same error like yours which might help you. Besides, S* error code typically indicates a problem with a Mixed Reality shell component is preventing Mixed Reality Portal from starting properly.

    • Open the Application Log using Event Viewer on your PC to check for any application crashes at around the time you tried to start Windows Mixed Reality.
    • Make sure your graphics driver is up-to-date.
    • The HDMI adapter you are using is incompatible with Windows Mixed Reality. Please see the supported and recommended HDMI to mini display port (DP) dongle here.
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