The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
S3002361-101 error with Lenovo headset
mchinand
✭
My headset used to work great with my computer but it is no longer working. It wouldn't detect my boundaries and had tremendous lag. Did an uninstall/reinstall of WMR. Was able to go through the setup again and room setup, but lag remained (didn't even try anything past the CliffHouse). Unplugged/replugged in headset and then it couldn't recognize room. Tried to do room setup again, but got an error, 'Make sure there's enough light and the area in front of your headset is clear' even though my environment hadn't not changed. Come back to it today and get the error code above, S3002361-101 (Something went wrong, and we couldn't start Windows Mixed Reality). What does it mean? How do I fix this? Here are some system details:
Windows 10 Home
Version: 1803
OS Build 17134.286
NVidia GeForce GTX 1060
Graphics Driver 24.21.14.1163 (WDDM 2.4)
CPU: i7-7700HQ
16GB RAM
USB3 drivers are Microsoft version
Answers
Just to add to the above, the combination of the poor head tracking (probably relying primarily on the motion sensors) and the issue with it thinking there isn't enough light during room setup, leads me to think that it could be an issue with the cameras. How do I go about confirming this? Is there anything specific I should look for in the device manager? Is there a utility that checks the individual hardware components of the headset?