The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
Windows Mixed Reality stuck on a Low Resolution windows logo loop.
So I've had an HP Mixed reality headset for a few months now, and I stopped using about 3 or 4 months ago. I recently pulled it back out to use it because some of my friends got VR headsets of their own. Before the headset ran smooth and was a lot of fun, but this time around I was able to set it up and run the tutorial. The problem occurred once I finished the tutorial and it said it had a surprise for me. Then the screen went black and the mixed reality portal restarted. Since then every time I try and launch mixed reality portal all I get is a loop of a low resolution windows logo. I have tried downloading all my drivers multiple times, and I have uninstalled and reinstalled the software multiple times. I can't find anyone else online that is having this same problem, so I'm really hoping someone here can help me.