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Error code 43

ive recently bought a Dell vr but when setting it up it through mixed reality portsl it still says connect your headset and every thing is where its supposed to be, hdmi plughed in, 3.0 usb pluged in. I go to the device manager and its say error code 43. its all the way updated ive been working on it for a day now and am deciding if im going to return and refund my vr. However i wont if i get it fixed of course but the device manager keeps reloading when the vr is plugged in but it doesnt when its not. ive also found that my 3.0 couldnt be strong enough for vr? please help and thank you.

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