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Hololens 2 - "Your PC/Device Needs to be Repaired"

edited December 2019 in Troubleshooting

Was copying a bunch of files to the Hololens 2. It died (why is the Hololens on my desk draining power faster than it takes when its plugged into my machine not in use????) while transferring files. Charged up a bit, turned it on, now it's stuck at this screen:

Your PC/Device Needs to be Repaired

The application or operating system couldn't be loaded because a required file is missing or contains errors.
Error code: 0xc0000184

Press the Windows key for recovery

As I cannot press the Windows key, I am basically hosed. The device won't mount on my machine for Advanced Recovery Mode, trying the hardware factory reset just brings me right back to this view. Any help is much appreciated.


  • This issue still persists. The device turns on, goes to this screen until it runs out of battery and dies, charges up enough to turn back on automatically, dies again, rinse and repeat. Even with a high current charger, it doesn't charger faster than it drains, so it's impossible to charge it up or do anything. Totally bricked :(

  • @SHaw What was the fix? So people still waiting on devices know in the future.

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