Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

Mixed reality eye left blackscreen

Hello Im not speak english

Hola el dia de hoy mis windows mixed reality funcionaron bien por un tiempo pero despues de un rato hizo cosas extrañas y ya no quiso prender el ojo izquierdo me gustaria que me ayudaran a resolverlo

Answers

  • Jimbohalo10Jimbohalo10 ✭✭✭

    @EdgarsUwU said:
    Hello Im not speak english

    Hola el dia de hoy mis windows mixed reality funcionaron bien por un tiempo pero despues de un rato hizo cosas extrañas y ya no quiso prender el ojo izquierdo me gustaria que me ayudaran a resolverlo

    In English translated by Google Translate

    Hello today, my mixed reality windows worked fine for a while but after a while it did strange things and I didn't want to turn on the left eye anymore, I would like you to help me solve it

    When power down the PC Shutdown. Remove the cable to your WMR headset. Restart the PC. Shutdown/power off your PC. Put the cables back in making sure to connect the USB cable to USB 3.0 port, the blue inset port, NOT the white one. If this still fails check that the USB has not burnt on PC or filing to deliver the required 950 ma current .

    Try and find another PC to test the headset on with HDMI and USB 3.0. You will need Administrator rights to install this on a new PC

    In Spanish by Google Translate

    Cuando apague el PC Apague. Retire el cable de su auricular WMR. Reinicia la PC. Apaga / apaga tu PC. Vuelva a colocar los cables asegurándose de conectar el cable USB al puerto USB 3.0, el puerto azul, NO el blanco. Si esto sigue fallando, verifique que el USB no se haya quemado en la PC o en el archivo para entregar la corriente de 950 ma requerida.
     

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