We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.
On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.
So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.
Controllers Paired but not connected - Cannot Remove
My controllers showed paired but won't connect. I cannot remove them to repair them because it keeps failing. I have uninstalled and reinstalled windows mixed reality three times already with no luck. These are new batteries as well. I have tried doing the controller reset where you hold the pairing button and the windows button to get it to reset in hopes I could then remove the controllers under the Devices but it still won't let me. I have no other ideas of what to do. They used to work fine.