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Windows mixed reality

edited May 2020 in Troubleshooting

So I have this problem with my Acer WMR headset . until the last two or three months it worked but when I was in a game the tracking stoped working and then I saw a blue screen and the device wold reset it self. I restarted the PC but it did the same , and afther a few days it did not want to open at all it just gave me a USB 3.0+ error , I tried it in another computer and the same USB 3.0+ error , The thing is that there are times when it just works out of no where and it works flawlesly but the moment that I restart my PC Again the USB 3.0+ error.
Please help!!!

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