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Windows Store Menu Icon Blank, Along with Application


After some use on my home network, the windows store button has gone blank on the menu. Clicking on the now-blank icon results in a blank application.

In device portal, I am also unable to start any applications, the list is blank.

Any hard restarts on the device do not change anything. Has anyone else encountered this?


Best Answer


  • @JabuJabu does it work if you connect it to a different network?
    Are there any pending updates in the Settings -> Update?

  • I updated my hardware and the 'empty button' now moved and is still not functional.

    I don't see this problem anywhere else on the forums?

  • Same Problem here, the store button is empty and the store is not working...

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