Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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Work account password won't work
Hi Colleagues,
I have an issue with my hololens, i updated my hololens yesterday and now i have to enter my password again. I know for sure that i have the right password for the hololens but i wont work. It gives me the errror code of 0x8007052E. I cant go back to enter another email, so what can i do to let it work properly again.
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ahillier
mod
Hi @JvanHardeveld,
If you cannot log into your device, then you may need to perform a full device recovery to get back to the starting state. See this doc for instructions:
https://developer.microsoft.com/en-us/windows/holographic/reset_or_recover_your_hololens#perform_a_full_device_recovery5
Answers
Hi @JvanHardeveld,
If you cannot log into your device, then you may need to perform a full device recovery to get back to the starting state. See this doc for instructions:
https://developer.microsoft.com/en-us/windows/holographic/reset_or_recover_your_hololens#perform_a_full_device_recovery
Thank you, i found the solution on the internet
it works 
What was the solution you found? I've reformatted and reconfigured my device with my MS account info. I set it down on the table, it went to sleep, locked, and now won't accept the password that I just used to set it up.