Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

HoloTour cannot live stream & Hololens companion app connection

Content of HoloTour cannot be live streamed. the globe hologram can be streamed but not the content. once the globe is tapped, the application window will fade away and disappear within 1-2 seconds. however when i bloom to return to menu screen, everything can be streamed normally. i have tried re-installing the application to resetting the whole hololens. but this problem is still there. is this bug or hardware issue?

i also cannot connect the hololens to companion app. used the correct ip address and same internet network. however i can connect it through windows device portal using the same ip address. i have tried re-installing the companion app but it still have this problem.

please advise on these 2 issues.

Best Answer


  • I too am having the same issue. I think it was only recently after an update that effected the streaming on HoloTour. I will keep trying to find a solution.

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