Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

Availability of spare parts

Microsoft have planned to sell spare parts for the development HL in case get broken? (plastic parts prone to break, not critical components)



  • While I can't speak to the availability of parts, if you have questions regarding the warranty of your HoloLens please visit https://support.microsoft.com/en-us/products/hololens and select "Contact HoloLens support" at the bottom of the page. They should be able to answer any questions you have.

  • They don't sell spare parts and the only solution they are offering is to recommend you to buy new Hololens 2 ... poor, really poor service ... that means that I would have to throw hololens 1 just because of the band going through the adjustment wheel is broken.

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