Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Availability of spare parts

Microsoft have planned to sell spare parts for the development HL in case get broken? (plastic parts prone to break, not critical components)

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Answers

  • While I can't speak to the availability of parts, if you have questions regarding the warranty of your HoloLens please visit https://support.microsoft.com/en-us/products/hololens and select "Contact HoloLens support" at the bottom of the page. They should be able to answer any questions you have.

  • They don't sell spare parts and the only solution they are offering is to recommend you to buy new Hololens 2 ... poor, really poor service ... that means that I would have to throw hololens 1 just because of the band going through the adjustment wheel is broken.

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