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Snapped, busted headband strap

Anyone else suffer from a busted Hololens headband strap? For the most part it seems like a solid piece of hardware but during one sessions a user went to tighten the headband strap and it snapped on the thin plastic part.


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    The support team was most helpful in resolving this issue. Thanks!

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    @Keth said:
    The support team was most helpful in resolving this issue. Thanks!

    How did they resolve it? Could you share your experience?

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    Hi..I had the same prob.. was trying to plug the cable for charging and the loose headband was blocking the charging port. So I gently pushed aside the headband strap and the thin plastic stopper at the tip of the memory foam just snapped.

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    I had the same problem. I pulled the headband out to fit it over my head and it broke. We're still working with support but in the meantime I designed a fix using additive manufacturing. If you have access to a 3D printer this might work for you:


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