Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

Get a replacement of the paper box?

I just received the Hololens, but the paper box of the Hololens was damaged (all other stuff are fine). I wonder if I can get a replacement of just the box? I cannot get any other means to send message to the Hololens sales/support team, so I have to put it here. Sorry if this bothers you...


  • @JCen you could try the Contact HoloLens Support link at the bottom right corner of this page.

    Windows Holographic User Group Redmond

    WinHUGR.org - - - - - - - - - - - - - - - - - - @WinHUGR
    WinHUGR YouTube Channel -- live streamed meetings

  • @HoloSheep Thanks! I tried that before I opened this thread but it didn't lead me to anything useful. There is not even a way to pay to get their commercial support for the Hololens... Frustrated...

  • Hi @JCen - I sent you a private message as we would need to get your shipping address :) Thank you!

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