Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Get a replacement of the paper box?

I just received the Hololens, but the paper box of the Hololens was damaged (all other stuff are fine). I wonder if I can get a replacement of just the box? I cannot get any other means to send message to the Hololens sales/support team, so I have to put it here. Sorry if this bothers you...


  • @JCen you could try the Contact HoloLens Support link at the bottom right corner of this page.

    Windows Holographic User Group Redmond

    WinHUGR.org - - - - - - - - - - - - - - - - - - @WinHUGR
    WinHUGR YouTube Channel -- live streamed meetings

  • @HoloSheep Thanks! I tried that before I opened this thread but it didn't lead me to anything useful. There is not even a way to pay to get their commercial support for the Hololens... Frustrated...

  • Hi @JCen - I sent you a private message as we would need to get your shipping address :) Thank you!

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