Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

I am unable to connect the HoloLens Companion App to my HoloLens on home wifi network

I am unable to connect with the HoloLens Companion App running on my Win10 PC. On the HoloLens, both Developer Mode and Device Portal are turned on, and I created a User Name and Password via WebB previously. The IP address is correct, AND I was able to connect using Internet Explorer and typing in the IPv4 address ( Via WebB I was able to view the MRC live view, examine the IPD, etc.. However, the HoloLens Companion App comes back with a FAIL on every attempt to connect.

Any suggestions?


  • Sounds like you've done everything I can think of trying off the top of my head -- know that it worked for me first time ( even blogged my experience http://bit.ly/HoloLanceOnline ) -- next thing I'd be interested to see is if it would work on another wifi network? Interested in how this works out for you - if there's anything I can do / verify to assist with my working setup - let me know.

    //Lance Larsen | www.lancelarsen.com | @lancelarsen | 608.31LANCE
    //HoloSoft | holosoft.net | @holosoftnet | www.facebook.com/holosoft.net
    //MADdotNET President | maddotnet.commaddotnet

  • Thanks Lance,

    In your link, you mentioned that after entering your IPv4 address, you added your username and password. Were IPv4 address, user and password all on the same line shown in screen capture, or did another dialog come up for entering username and password?


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