The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
Hololens suddenly has problem recognizing gestures
Yesterday our HoloLens that had functioned correctly for about a month suddenly started to have difficulties recognizing gestures. It sometimes still recognizes the air tab, but I can't use other gestures at all.
I can use voice control and Bluetooth devices.
I have already tried to reset the software. Before contacting support, is there anything else we can do?