Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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Companion App zoom issues in custom app when streaming
We are using the companion app to stream what the user sees on the HoloLens. When using our app on the HoloLens without the streaming, everything is displayed at the correct zoom and scale. When streaming or taking a video, the picture on both the HoloLens and, of course, the stream are incredibly zoomed in. The edges of the app are not visible. When taking a picture, it's even weirder -- zoomed in and off centered -- which is not how it looks on the HoloLens.
This does not happen for regular HoloLens apps, like when the settings window is open.
Thanks in advance
0
Answers
Hi @jennifersheppard,
A couple of questions to confirm. Are you seeing this behavior in both the web portal/companion app stream and the built in camera/video functions accessed from the pins panel? Also, is your app also implementing any camera-like functionality, using Holographic Remoting, or setting any other custom rendering parameters such as the ones documented here and here.
I ask because the display compositor makes some changes to how it renders the scene while streaming or recording in order to optimize for quality and performance on both endpoints, and it sounds like somehow it is getting into a non-standard configuration while running your app. Also note that MRC while using Holographic Remoting is not a supported configuration, which could be causing this unexpected behavior.