The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
"We couldn't download the Windows Mixed Reality software"
I'm just trying to get my Acer headset set up. I believe I've correctly set up Windows to do so and when I launch the Mixed Reality portal it detects the headset and goes through the setup process. I'm able to find the floor, set boundaries, and immediately after it says to insert the headphone jack I get a message that says "We couldn't download the Windows Mixed Reality software". If I click Try Again I briefly see a message flash that says "Hang tight while we do some downloading" and see the error again. I have enough drive space. Any ideas?