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HoloLens Skype Version Problem

Hello,

We had started a new project a few months ago with skype of HoloLens.
We call our clients over Skype of HoloLens. A few days ago, we had started to get an error on customers's mobile phones, because of version differences. The Call is unsuccessfull and we can not call our clients. It is a big problem for us. I think skype mobile app is updated but Skype of HoloLens stayed old.

Please help us ASAP! How can you help us to solve the problem.

Error Message On Mobile Phone After Calling using skype of HoloLens:
Mustafa ELMAS tif Since the Showroom calls using an out-of-date version of Skype, Mustafa ELMAS may not be able to receive your call on all devices. Download the latest version of Skype by visiting http://go.skype.com/download
Thanks,

Comments

  • I have the same problem, did you manage to fix it?

  • Has anyone found solution to this issue?
    I'm also facing same... and there's no way to update HoloLens version of skype... No Calls :(:'(

  • has anyone found the solution yet ?

  • MS pretty silent on this one! Same issue here with HoloLens and Surface Pro 4 W10. Needs a fix pretty quickly!!!!

  • The same problem with Hololens version of Skype which does not permit to communicate with mobile devices. It seems that since 2017 at least Microsoft is not doing anything!

  • I have a demo today highlighting the amazing Skype abilities for use in my company and just discovered Skype no longer works on HoloLens. Why has there been no official comment about this? Microsoft's lack of attention to this is killing any chance of my company taking development on this platform seriously. And still no word on Skype for Business integration after 16 months.

  • Hello

    I have the same problem.
    I have installed last version of the skype client for Hololens, PC, iOS, Android.
    Hololens -> PC : infinite call. No reach
    Hololens -> iOS, Android : Version problem
    PC -> Hololens : Call Duration 0:00

    I am working in Japan.

    regards

    Emmanuel

  • Hello

    I went to the skype forum.
    I have installed the previous version of Skype (not UWP) called Classic and it works.
    Go to the skype download page.
    In the download button, dropdown to the classic skype and download.
    Install it and you can use skype hololens to talk to a windows pc.
    Of course, it does not work with iOS or android.

    Regards

    Emmanuel

  • Hi,

    is there any way to still get Skype Classic? I cannot seem to find the option to do so anymore.

  • I have same issue, I am not able to make skype connection b/w HoloLens and skype running on either Windows-10 or Windows-7 PC.

  • Calling from Win10 and OSX desktop fails. iOS Skype connects. All OS and software updates are latest available. Win10/Hololens Skype shows green indicator on Contacts but nothing happens during call. When I press red cancel button Skype informs that call was cancelled. Seems like the call function has changed dramatically.

  • If I owned Skype I would fire the director for this one. What on earth was he thinking? Does he even know his own product? Does he not care? I guess not, he's probably polishing his little cock on some far away island.

  • @MustafaE said:
    Hello,

    We had started a new project a few months ago with skype of HoloLens.
    We call our clients over Skype of HoloLens. A few days ago, we had started to get an error on customers's mobile phones, because of version differences. The Call is unsuccessfull and we can not call our clients. It is a big problem for us. I think skype mobile app is updated but Skype of HoloLens stayed old.

    Please help us ASAP! How can you help us to solve the problem.

    Error Message On Mobile Phone After Calling using skype of HoloLens:
    Mustafa ELMAS tif Since the Showroom calls using an out-of-date version of Skype, Mustafa ELMAS may not be able to receive your call on all devices. Download the latest version of Skype by visiting http://go.skype.com/download
    Thanks,

    I am facing same issue. No resolution till now from microsoft

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