We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.
On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.
So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.
No display inside my HP Mixed Reality headset
My 980ti HDMI port has no problems with either my Vive or Rift (which have both been unplugged while trying to get my HP HMD to work). I've tried multiple USB 3.0 ports and 2 different Insider Builds (16232 & 16251). I've re-installed the software and run setup many different times.
The Mixed Reality Portal displays on my desktop and the tracking seems to work properly. The PC checklist shows all green checkmarks; the system recognizes the device and responds appropriately when I connect/disconnect the cable. But I've never seen anything actually displayed in the headset when I put it on.
It seems I have a defective cable or headset, but there is no option to exchange this unit for another one via my Microsoft Store account. What should I do?