Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Sharing information about getting my Acer headset to work.

Hi Guys,

I'm putting this info here in case somebody has the same issue as i have had the past weeks.

In essence it all boils down to getting BSOD when plugging in the headset. I got a "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" caused by 'RtUsbA64.sys'.

This is caused by the USB soundcard in the headset. I resolved this issue by booting into safe mode and then, while the headset was plugged in, deleted the usb realtek device including the checkmark to remove the driver completely. After that i rebooted into windows like always and the headset got detected without any problems. Since then i've been able to use mixed reality portal and it's going great!.

I hope this helps some people who have a similar problem.

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