Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Bluetooth headset not working on MR Portal

I can't seem to get my Bluetooth headset to work inside the portal. Sometimes I could hear the background sounds of the cliff house but for the most part it did not emit any sounds. I have 2 Bluetooth headsets and both have the same issue. The only realible sound that works on the Portal is the one the comes from the built in sound system.
If anyone has better luck please let me know.

I am using the latest preview build.


  • There are many Windows 10 users that have complaint that they have often faced this error where their windows are unable to find Bluetooth device. Here we have some methods to solve this problem but in case you want to go for detailed solutions then you can visit this site https://appuals.com/fix-bluetooth-couldnt-connect-on-windows-10/.

    1- Installing Bluetooth Device Driver again:
    You can do it by going to the option of Control Panel > Programs and Features. Then right-click your Bluetooth device and press to Uninstall. Now click the Windows logo key and X all together and tap Device Manager. Enlarge the option of Bluetooth, right-click your Bluetooth device and press to Uninstall before rebooting.

    2- Checking Bluetooth Services:
    Tap the Windows key and R altogether, write services.msc and click Enter. Now right-click the option of Bluetooth Support service and tap Restart. As last step double-click the option of Bluetooth Support service so you could enter in Properties window. Here change the Startup type to Automatic and click Apply and OK so you could save it and close the window.

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