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Hololens displays a moon icon when start any app


I just received a new Hololens unit which I attempted to setup. Sadly using an enterprise account failed to get passed the login stage. To get around that issue I created a new @outlook.com account and this signed in OK.

Once the device loaded I noticed that all apps/settings appears to get stuck with a sleep icon (moon with Z Z). It doesn't proceed from that screen.

I've tried restarting a number of times and there are no proxy servers between the device and the internet.

I would appreciate any suggestions anyone may have

Thank you in advance.


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