Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Hololens displays a moon icon when start any app


I just received a new Hololens unit which I attempted to setup. Sadly using an enterprise account failed to get passed the login stage. To get around that issue I created a new @outlook.com account and this signed in OK.

Once the device loaded I noticed that all apps/settings appears to get stuck with a sleep icon (moon with Z Z). It doesn't proceed from that screen.

I've tried restarting a number of times and there are no proxy servers between the device and the internet.

I would appreciate any suggestions anyone may have

Thank you in advance.


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