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Mixed reality PC check Says i do not meet the requirements but i do. Can someone help?

edited October 2017 in Q&A and Discussions

According to the microsoft delveloper site :

i meet the minimum specs with:

Intel Core i5 7200U (7th generation mobile)
8GB DDR3 dual channel
Integrated Intel® HD Graphics 620
HDMI 1.4
USB 3.0
Bluetooth 4.2

But when i use the Mixed reality PC check software it says that i do not meet the minimum specs.

Can anyone help me as i bought this laptop because it met the requirements and i don't want to think i just wasted over £600.




  • You need to pressure/ask/check with whoever makes your video card to release a WDDM 2.2 compatible driver

  • MattZMattZ admin
    edited October 2017

    @MattD the Intel HD Graphics 620 is a supported card, but if you look at the system requirements it also says that you need the WDDM 2.2 driver. This is why we have a badging program for PCs - to ensure they're actually ready for Windows Mixed Reality. Each laptop manufacturer owns distribution of Intel's drivers for their laptops, so you'll need to check your manufacturer's website to see if they have a newer driver for the 620 that supports WDDM 2.2. If not, you can ask them to release it once Intel makes it available to them.

  • @MattD There are ways to install the driver manually for your laptop, using Intel's generic driver, but there's a lot of risk associated with it as your laptop manufacturer's implementation may be unique. I won't put links here because I can't in good faith recommend this route, but if you assess the risk, knowing it could mess up you laptop, and decide it's worth it, you can find the answers on Intel's site.

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