Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Desperately need HELP! App keeps getting rejected for not being able to install!

Your app doesn’t install on one or more of your currently selected device families. Please check that your device family selection is correct and re-submit your app. 

Installs on:

Does not install on:
Tested Devices: Windows 10 Desktop, Windows 10 Holographic

PLEASE HELP ME! I've spent a year of my life on this release and I can't get any help here! My product launch and all my marketing plans are being ruined by this problem! This could ruin my entire launch if I don't get this squared away asap. I need actual time with the review team they are taking 3 days at a time to keep kicking me out for the same reason!!!

I have confirmed MULTIPLE times that this app installs on the proper setup, fall creators version of win10 using a MR HMD. I'm pretty sure that I checked all the boxes in the store to indicate this app requires a headset and MR controllers to function.

Please please please help me, Microsoft!

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