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Why is my Unity app creating a 2D billboard and not allowing me to enter the 3d app?

I have been creating a Unity app for the Hololens. Earlier this week when I deploy the app the hololens would open straight up to the app and display the holograms. Now after changing no settings and only opening up the device portal It creates a billboard with my app inside. This board allows me to place it on the wall but never enter the 3d space of unity. How do I fix this so that I can interact with my holograms inside of unity? I have attached a picture of what my app looks like now with the billboarding. Clicking on the app does nothing.

Answers

  • I believe this is under your build settings in Unity. Change your Build type from XAML to D3D

    AR Developer

  • Cspicer25Cspicer25
    edited October 2017

    Here is a picture of the build settings I used. I think I already have D3D selected. Is there anything else that would cause this? I was able to build and interact this scene earlier in the week.

  • james_ashleyjames_ashley ✭✭✭✭

    You need to reset the Spatial Perception capability to true. Not sure why this would happen if you didn't make any changes though.

    James Ashley
    VS 2017 v5.3.3, Unity 2017.3.0f3, MRTK 2017.1.2, W10 17063
    Microsoft MVP, Freelance HoloLens/MR Developer
    www.imaginativeuniversal.com

  • If none of the above are working for you, in my case, I had to make sure all the proper Unity modules were re-installed. Also take note when you install from Unity Hub, sometimes this doesn't get all the modules. For example: .Net, IL2CPP, etc. Because of all the different versions of Unity, and building for other devices you can easily get out of sync.

    Dwight Goins
    CAO & Founder| Independent Architect | Trainer and Consultant | Sr. Enterprise Architect
    MVP | MCT | MCSD | MCPD | SharePoint TS | MS Virtual TS |Windows 8 App Store Developer | Linux Gentoo Geek | Raspberry Pi Owner | Micro .Net Developer | Kinect For Windows Device Developer
    http://dgoins.wordpress.com

  • @Cspicer25 said:
    I have been creating a Unity app for the Hololens. Earlier this week when I deploy the app the hololens would open straight up to the app and display the holograms. Now after changing no settings and only opening up the device portal It creates a billboard with my app inside. This board allows me to place it on the wall but never enter the 3d space of unity. How do I fix this so that I can interact with my holograms inside of unity? I have attached a picture of what my app looks like now with the billboarding. Clicking on the app does nothing.

    I met same situation. Have you solved this?
    If you have any advice, thanks a lot.

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