We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.
On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.
So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.
Something went wrong Error 2181038087-12
I'm using the new Samsung Mixed Reality headset and for the life of me cannot get this thing to be happy with any USB 3.x card I throw at it. My on-board USB 3.0 ports using asmedia driver 3.0 with microsoft drivers keeps failing. I installed a new PCIe 3.0 USB Card with a Renesas 3.0 driver and this also was having the same issue. Not letting that stop me I returned that card and purchased a new Startech PCIe 3.1 USB card which uses Asmedia again and has the same issues.
The base driver that is not microsoft signed works fine and doesn't crash the driver when the unit is plugged in but Mixed Reality portal gives me an error 2181038087-12 which means that it doesn't like the driver because it is not microsoft certified. So I roll the driver back and it now has the (microsoft) next to the driver which is suggested but now the driver keeps crashing.
For troubleshooting I've done the following
1. Uninstall and Delete the Samsung Windows Mixed Reality 800ZAA driver (many times)
2. Roll back any non (microsoft) USB driver to a (microsoft) driver
3. Uninstall and Delete USB drivers for my 3.x cards and reinstall drivers
4. re-install my OS.
5. Try the headset on a friends computer (works just fine so it is not the HMD)
6. Remove the USB and HDMI from my PC, power down and remove power for 5 miinutes and power back up after most troubleshooting steps and then re-inserting USB and HDMI cable to the ports.
The driver error I see is
Windows has stopped this device because it has reported problems. (Code 43)
PoseThread failed to initialize presence sensor code: 0xD0000010
Anybody who had this issue find a way to resolve it?
Latest Windows Build and Updates as of 11/13/2017
Windows 10 x64 PRO
Intel i7 2600k (Sandy Bridge)
16GB DDR 3
Nvidia Geforce GTX1080
ASUS P8Z68-V GEN 1 mainboard