The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
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And always feel free to hit us up on Twitter @MxdRealityDev.
We're not sure what's up, but this error code should help: S1002361-101
I've been using Windows MR for a few months with both the HP and Samsung headsets. Today when I went in to use it, the MR portal would keep saying the headset was sleeping and needed to be woken up. However, it would never wake up. I could tell the tracking was working since it could see the controllers in the status bar. It does appear that an update was installed since I last used it.
After struggling with it for awhile, I uninstalled Windows Mixed Reality and then tried to go through the set-up again. The regular set-up process would run all the way through setting up the tracking volume but failed on the download content step. I manually installed the enterprise CAB which allowed me to progress past that. Now I am back to the point where the headset won't wake up and on the second attempt I get this error message:
"We're not sure what's up, but this error code should help: S1002361-101"