Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

No Audio from Apps within Mixed Reality Portal

Reposting for visibility since other thread is marked "ANSWERED": https://forums.hololens.com/discussion/8464/no-sound-from-videos

I have the creators update and cannot hear any audio from applications within the Mixed Reality Portal. My Windows is version 1709 (OS Build 16299.64).

I have tried: microsoft edge (youtube), movies application, and VLC. There are a few other posters with the same issue.

I am using the HP HMD Mixed Reality Headset.

Answers

  • Hi meowmeyer
    For your question, here is a more efficient way that you could submit your question in Feedback Hub.
    Feedback Hub is a Microsoft Store app, the download link is here.
    Mixed Reality Team can fetch application logs directly by Feedback hub. It is quite helpful for solving your problem. It also lets you provide screenshots. The more info you can give, the better.

    After you downloading:

    1. Click Feedback

    1. Click Add new Feedback

    1. Choose Mixed Reality in Category and fill in other information for your problem

    1. Submit

    Hope my answer helps.

    Best regards
    Akira Chen

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