The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
Mixed Reality controller not running bluetooth pairing cycle
I have just bought a mixed reality headset and controllers ready for Christmas. Trying it out for the first time i noticed that the one controller starts searching for bluetooth devices almost as soon as the pairing button is pressed and will connect to the computer with no problems, the other controller however stays as a solid set of lights and eventually goes to sleep and then turns off. Never does it try to search for devices.
Does anyone have a way to fix this or do i have to take it back to the store?