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How to stop the something went wrong message?

Every time I try to setup my Lenovo explorer it gives me a something went wrong message after I scan my space. I cant get around this please help?!!!

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    There is a more efficient way for you to solve this problem is submitting your question in Feedback Hub.
    Feedback Hub is a Microsoft Store app, the download link is here.
    Mixed Reality Team can fetch application logs directly by Feedback hub. It is quite helpful for solving your problem. It also lets you provide screenshots. The more info you can give, the better.
    For more specific operation steps please refer to this question.

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