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Windows Mixed Reality with Lenovo Explorer problems!

we have been setting up our new Lenovo explorer and even though Windows Mixed reality recognizes it, we keep getting this error: We're not sure what's up, but this error code should help: C0002160-101.

We can't find this error code anywhere.

We have tried restarting, uninstalling, repairing, getting a new HDMI 4k connector, etc. etc. nothing seems to work.

we are on a brand new surface book 2

can anyone help?


  • Options

    You could update your windows to the latest version.

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    edited February 2018

    I have similar problem HMD display not working - Surface Book 2 + Lenovo Explorer + Surface USB-C to HDMI Adapter. I suspect that USB type C to HDMI dose not points to NVIDIA card, but not sure if that's the problem.

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