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My HMD odyssey show sleeping

Currently using Windows 10 pro insider preview 17025-11020-1626.
When i setup my MR in Mixed Reality Portal it show "We couldn't download the Windows Mixed Reality Software" after install "Microsoft-Windows-Holographic-Desktop-FOD-Package.cab" i resolved the issue but this time it show another message said headset is sleeping. when i click wake up button still nothing happens.

Answers

  • For your problem there is a way that submit your question in Feedback Hub.
    Feedback Hub is a Microsoft Store app, the download link is here.
    Mixed Reality Team can fetch application logs directly by Feedback hub. It also lets you provide screenshots. The more info you can give, the better.
    For more specific operation steps please refer to this question.

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