Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

Reset Mixed Reality Portal ?

After testing out the latest insider preview, the MR portal was not working quite well, so I rolled back to the latest stable (FCU).

Now the MRP starts, but stays at "getting things ready". I tried uninstalling the Windows MR, then reinstalling again, that does not seem to help.

Is there a windows event log I should be looking at to troubleshoot this ?


  • @Jay there are still a number of experienced IT professionals reviewing comments on this site... if you need help you need to provide more specific info about your problem... since you refer to windows event logs, I have assumed you have already reviewed all the logs accessible in the User Interface. Give us more detail about your hardware, OS Build so we can provide more informed assistance.

    Legacy MCSE SCO ACE CompTIA A+ Network+ Professional.
    Former Microsoft Certified Trainer (MCT), Authorized UNIX & LINUX Trainer, Accountant.

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