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Dell Visor Screen not turning on
So when I first got my headset I didn't have a HDMI to DisplayPort so I ordered one but I wanted to use the headset right away so I enabled on-board graphics and plugged my monitor into that then plugged my headset into my GPU, that worked but only with the VR Portal, my cable came in today and I plugged my monitor into the adapter and my headset into computer. The portal opens and acts like its working - you can hear the sounds, my PC usage goes up, its able to track my room (setting up border) and everything but the headset is black I tried it with integrated graphics turned on and off I also tried reinstalling mixed VR, restarting and everything on the troubleshooting page.
My Specs
Operating System: Windows 10 Pro 64-bit
CPU: Intel Core i7 4790K @ 4.00GHz
RAM: 16.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard: MSI H81M-E33 (MS-7817)
Monitor:ASUS VN247 (1920x1080@60Hz)
GPU: 4095MB NVIDIA GeForce GTX 1050 Ti (EVGA)
Answers
Hi GooberX,
Geoff here from the Mixed Reality engineering team. Thanks for reaching out both here and on Reddit.
What make/model DisplayPort to HDMI adapter did you end up purchasing?
While having this issue, do you see a Monitor for your Mixed Reality headset listed in Device Manager under "Monitors"?
Thanks!
I purchased this one here: https://www.bestbuy.com/site/insignia-displayport-to-hdmi-adapter-black/5812034.p?skuId=5812034&ref=17&loc=11&CampaignID=886464&SubscriberID=526721178 but my monitor is plugged into it, not my headset.
Issue was resolved with a reinstall of windows!
But i can't do that any other way (buy better quality?)