Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

mixed reality crash o.s. build 17101 with wireless mouse on

qdewolfqdewolf
edited February 2018 in Troubleshooting

insider build 17101 crashes to green screen when you try to interact in mixed reality. if you do not use a controller all works but them moment you touch a controller it causes a green screen crash of the system. further testing showed that if i turn off my mouse the crash does not happen

Answers

  • Happens with my wired mouse also, but I'm not sure that I can do anything more than unplug it when I'm in SteamVR

  • edited February 2018

    Here is a way for you to solve this problem is submitting your question in Feedback Hub.
    Feedback Hub is a Microsoft Store app, the download link is here.
    Mixed Reality Team can fetch application logs directly by Feedback hub.It lets you provide screenshots. The more info you can give, the better.
    For more specific operation steps please refer to this question.

  • the problem with feedback hub is it is a one way conversation. I was hoping to get feedback to us and possible fixes

Sign In or Register to comment.