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mixed reality crash o.s. build 17101 with wireless mouse on

edited February 2018 in Troubleshooting

insider build 17101 crashes to green screen when you try to interact in mixed reality. if you do not use a controller all works but them moment you touch a controller it causes a green screen crash of the system. further testing showed that if i turn off my mouse the crash does not happen


  • Happens with my wired mouse also, but I'm not sure that I can do anything more than unplug it when I'm in SteamVR

  • edited February 2018

    Here is a way for you to solve this problem is submitting your question in Feedback Hub.
    Feedback Hub is a Microsoft Store app, the download link is here.
    Mixed Reality Team can fetch application logs directly by Feedback hub.It lets you provide screenshots. The more info you can give, the better.
    For more specific operation steps please refer to this question.

  • the problem with feedback hub is it is a one way conversation. I was hoping to get feedback to us and possible fixes

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