Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Screen of my Samsung Odyssey HMD is black.

edited February 2018 in Q&A and Discussions

I just have purchased Samsung Odyssey HMD for WMR applications development. I have connected my Odyssey HMD to my PC. Installation process is completed. Mixed Reality Portal application is running OK, I can see VR environment in the MR Portal window on my "flat" display, head tracking of Odyssey HMD affects on this image. I can hear sounds in HMD headphones and select volume with my HMD volume buttons. But screen inside of my Samsung Odyssey HMD remains black. Time by time MR Portal shows the following error message: "Проблема не определена, но этот код ошибки может пригодиться: 2181038087-7." (The problem is not defined but this error code may be useful: 2181038087-7)

I have GeForce GTX 1060 graphic card with 6Gb, I have checked its HDMI output with my "flat" display - it's works fine. I have fully reinstalled Windows 10 yesterday - it has no garbage, but has all last Windows and nVIDIA driver updates. I have tried to connect to each USB 3.0 socket (my PC has 5 of them) - nothing helps.


  • The Mixed Reality headset driver failed to initialize the firmware on your headset.

    Troubleshooting: This is most likely a transient error. Unplugging and re-plugging in your headset should resolve this issue. Please also ensure that you are running the latest Windows Mixed Reality HMD driver.

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