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My Hololens does not react in certain places

edited February 2018 in Troubleshooting

When I turn on the Hololens it says Hello and then does nothing, no menu, no reaction at all. This seem to be a location kind of problem since it's only on Campus (I work at a College) The problem occurs. This is School property so many people have used it and adjusted it. One of the tutors took it home and it works perfectly there. But here on campus it does not work at all. I've tried both recovery and reset but still get the same result


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