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HoloLens Companion App Not Available
I can't download the HoloLens desktop/mobile companion app (https://www.microsoft.com/en-us/store/apps/microsoft-hololens/9nblggh4qwnx#app-details) - I get a message saying 'Microsoft HoloLens is currently not available.'
I live in Brisbane, Australia, so I'm wondering if this is a regional restriction. Is there any plan to release the HoloLens companion app in Australia?
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ahillier
mod
Hi @6ead2ebf,
This is likely due to your region. The HoloLens (and associated applications) are only available for purchase in the US and Canada. When the HoloLens is supported in other countries, then the store apps should be too. You might be able to trick the store into downloading the app by changing the country associated with your MSA to the 'United States', or creating a new MSA for that purpose.5
Answers
Hi @6ead2ebf,
This is likely due to your region. The HoloLens (and associated applications) are only available for purchase in the US and Canada. When the HoloLens is supported in other countries, then the store apps should be too. You might be able to trick the store into downloading the app by changing the country associated with your MSA to the 'United States', or creating a new MSA for that purpose.
Did anyone seem to resolve this? I tried changing both my profile and billing details the US but didn't work. I even tried to create a US account but that also didn't work. Is there a direct download link somewhere?
Hey all. Still not getting anywhere with getting the app downloaded. It is still telling me it is not available. Has anyone else had the same issue?
I am in the UK and still can't see this app even though the device has now been released in the UK
For the UK you need to set you region zone the (United States)
I can remember whether you had to change your MSA login Region to United States.
Anyway its temporary as when its downloaded you can launch from
https://www.microsoft.com/en-us/store/apps/microsoft-hololens/9nblggh4qwnx#app-details
Just set everything back to United Kingdom after download
Thank you @Jimbohalo10 - will try this.
That worked perfectly! Thanks