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How to fix HoloLens emulator connectivity issues?

In Visual Studio 2015 Enterprise Update 2, I am trying to run a sample HoloLens project. I have the HoloLens 10.0.14342.1018 image installed. When the emulator launches, it just says "OS is starting..." for a really long time. Eventually, when it gives up, I get an error message box that says that it wasn't able to connect to the guest IP address.
In Hyper-V Manager, I can see that the OS has started and is showing the Holographic Start Menu.
I've tried all of the suggestions of deleting virtual network switches, and creating new ones that replace the auto-created ones. None of those solutions have worked for me.

Best Answer

Answers

  • The exact message is:
    The emulator is unable to connect to the device operating system:

    Couldn't auto-detect the guest system IP address.

    Some functionality might be disabled.

  • Hi @InvisoJeff, as a possible solution can you try uninstalling the Hyper-V from the "Turn Windows features on or off" dialog, rebooting, and then reinstalling Hyper-V?

  • Hi,
    same issue for me, I tried the virtual switch method, the hyper-v removal reinstall, the update of VS upd3, the update of unity and UWP, added the rule for XDE, message still remains, still same issue.

    What is next?

    rgds,

    claude-antoine

  • issue now solved by recreating rules inbound / outbound in the firewall...

  • edited February 2017

    Hi,
    I have the same issue and tried everything in this page. I'm still getting this error
    **"The emulator is unable to connect to the device operating system:

    Couldn't auto-detect the guest system IP address.

    Some functionality might be disabled."**

    Any suggestions?

    Thank you
    Pranav

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