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Why Hololens is frequently crashing and restarts automatically?

I have a developer version of hololens (Windows version 11082.1033.x86fre.rs1_release_hl.160201-1452
) , it was crashing when we make bloom gesture or when we go to new room or turning head, I was not sure exact scenario to reproduce it. The Windows Menu opens partially and the colors get distorted then hangs for a few sec then goes blank. Also i can't make the video calls from skype for hololens as the app get crashed when we make a video call. Only Skype was installed in it.

Answers

  • RamcoLabsRamcoLabs
    edited March 2017

    Under device status I got this error message : "The following service encountered issues: dwm.exe. If this status persists for more than 1 minute, please reboot the device."

    "The following service encountered issues: Spectrum.exe. If this status persists for more than 1 minute, please reboot the device."

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